Returns & Exchanges
At Mr. Pen, we want you to be completely satisfied with your home office and stationery essentials. If you are not happy with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all components and manuals are included to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing